Effective Date: May 20, 2018

Our Privacy Policy

The Uniform Studio commits to strong and transparent privacy practices.

These policy changes reflect our ongoing efforts to build The Uniform Studio on a foundation of respect for user privacy and our recent work to comply with Europe’s new privacy law, the General Data Protection Regulation (GDPR).

In addition to a new Privacy Policy aimed at clarifying what information we collect and how we use it, there are also some new features. For example, you can now download your personal data from The Uniform Studio by sending us an Email.

Please take a few minutes to read our Privacy Policy carefully. By using or accessing the Service (defined below), you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy, and the “Terms of Use” or other customer agreement between you and The Uniform Studio that is applicable to the particular Service you are using or accessing (collectively, “User Agreements”).

If you do not agree to this Privacy Policy and the applicable User Agreement, please exit, and do not access or use, the Service.

We have kept this simple for your understanding, but if you’re not familiar with terms like “cookies” or “IP addresses,” feel free to contact us. Your privacy is really important to us, so whether you’re new to The Uniform Studio or a long-time user, please take the time to get to know our practices.

What’s Personal Data, Exactly?

GDPR isn’t about all information—the new rights for EU residents specifically apply to Personal Data. Personal Data means anything that can identify a person, either on its own or combined with other data. Examples include a person’s:

  • Name
  • Physical address or email address
  • Phone number
  • Last four credit card digits
  • Shipping tracking numbers ( these are unique to an order, and thus to a person)
  • IP address

EU Residents rights

The new law requires stores to inform their customers about what information they collect, store, and share, and establishes specific rules about the kind of consent required before stores can collect personal data.

In addition to clearer notices and privacy policies, the GDPR also gives EU residents powerful new rights such as the Right of Access, Right to Rectification, and Right to Erasure.

That means that EU residents will be able to:

  • Demand a copy of all the data you have about them.
  • Demand any errors in the data be corrected.
  • Request the removal of all personal data.

The GDPR also gives EU residents the right to find out if their personal data has been compromised. Stores will need to notify customers if their personal data is stolen in a breach, and do so in a timely manner.

What personal data we collect and why we collect it

Types of Personal Data We Collect

We collect Personal Data about you when you provide it directly to us, when third parties such as our business partners (e.g. companies with whom we integrate our Service i.e DHL for shipping), service providers (such as our advertising service providers) provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Service. We collect the following Personal Data from you in connection with the Service:

  • Contact Information: information we collect to identify or contact you, we collect typical “business card information” such as your first and last name, physical address, email address, telephone number. For example, this is the basic information that we collect when you register for our service and when you buy products from us. You can update these details by logging into your account.
  • Financial Account Information: information that you provide in connection with your purchase of products. We do not hold your credit card number, credit card expiration date, credit card verification code, bank account number, bank account title, bank name, branch location, or routing number. For payments such as PayPal, you can read their privacy policy.
  • User Account Information: information that identifies you as a customer, such as your username, email address, password, and IP address. For example, we use this information to authenticate you when you log in to the Service and use the IP address to help maintain your web session security while using the Service.
  • User Content: to the extent that you choose to input Personal Data as part of such content, images, comments, and other content, information, and materials that you post to or through the Service.
  • Log Data: information automatically recorded by the Service about how a person uses our Service, such as IP addresses, device and browser type, operating system, the pages or features of our Website or Service to which a user browsed, the time spent on those pages or features, the frequency with which the Service is used by a user, search terms used by a user, the links on the Service that a user clicked on or used, and other statistics.

We also collect usage and performance information that is not Personal Data or that we aggregate or de-identify so that it no longer personally identifies an individual. We also associate some data that is not Personal Data with Personal Data.

We collect Personal Data when a user (i) creates an account (a “User Account”); (ii) logs into the Service; (iii) interacts with the Service; (iv) uploads or generates User Content; (v) communicates with us; and (vi) responds to a communication or interaction from us. Some of the methods and tools we use to collect Personal Data are:

Unique Identifiers: We use unique identifiers such as cookies, e-mail or your pseudonymized customer ID to track individual usage behaviour on our Service, such as the length of time spent on a particular page and the pages viewed during a particular log-in period. Unique identifiers collect information about a user’s use of our Service on an individual basis.

Mobile Device Identifiers: Mobile device identifiers are identifiers stored on your mobile device that track certain data and activities occurring on or through your device. Mobile device identifiers enable collection of Personal Data (such as media access controls) as well as non-personally identifiable information (such as usage and traffic data).

Cookies and Other Tracking Tools: We and our third-party service providers collect information about you, your device, and your use of the Service through cookies, clear gifs (a.k.a. web beacons/web bugs) (“Web Beacons”), and other tracking tools and technological methods (collectively, “Tracking Tools”). Tracking Tools collect information such as computer or device operating system type, IP address, browser type, browser language, mobile device ID, device hardware type, the website or application visited or used before or after accessing our Service, the parts of the Service accessed, the length of time spent on a page or using a feature, and access times for a webpage or feature. These Tracking Tools help us learn more about our users and analyze how users use the Service, such as how often users visit our Service, what features they use, what pages they visit, what emails they open, and what other sites or applications they used prior to and after visiting the Service.

Cookies:  Like many websites and mobile application operators, we collect certain information through the use of “cookies,” which are small text files that are saved by your browser when you access our Service. Cookies can either be “session cookies” or “persistent cookies”.

Session cookies are temporary cookies that are stored on your device while you are visiting our Website or using our Service, whereas “persistent cookies” are stored on your device for a period of time after you leave our Website or Service.

We use persistent cookies to store your preferences so that they are available for the next visit and to keep a more accurate account of how often you visit our Service, and how your use of the Service varies over time. We also use persistent cookies to measure the effectiveness of advertising efforts. Through these cookies, we may collect information about your online activity after you leave our Service. For more information on cookies, including how to control your cookie settings and preferences, visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htmhttps://ico.org.uk/for-the-public/online/cookies/ and http://www.allaboutcookies.org/.

Social Media Widgets: Some parts of our Service may include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. These social media features are either hosted by a third-party or hosted directly on our Service. When you use these tools, the party that provides the tool, the third-party that operates the social media services, and/or we may receive Personal Data about you. By using these tools, you acknowledge that some information, including Personal Data, from your social media services, will be transmitted to us, and that information is, therefore, is covered by this Privacy Policy, and some information, including Personal Data, may be shared with the third-party services, and that information is therefore governed by their privacy policies.

Third-Party Sources: We may use third-party services, such as open search tools and social networks, to obtain information about you (such as your name or company) and to enrich your personal information by obtaining publicly available information about you, such as your job title, employment history and contact information.

Online Behavioral Advertising: Some of our advertising (“Behavioral Advertising”) involves using Tracking Tools to collect information about a user’s online activities over time and across non-affiliated websites and applications and providing ads to the user based the user’s interests (as inferred from the user’s online activity) or use of our Service. Behavioural Advertising may appear on our Service or on other websites or services. We work with third parties to provide Behavioral Advertising, such as advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers, and other third-party service providers (collectively, “Advertising Service Providers”). Advertising Service Providers perform services such as facilitating targeting of advertisements and measuring and analyzing advertising effectiveness on the Service (collectively, all such services, “Targeting Services”). Targeting Services help us display Behavioral Advertising, prevent you from seeing repeated ads, and enable us to research the usefulness of ads.

We adhere to self-regulatory principles for online behavioural advertising issued by the Digital Advertising Alliance (“DAA”) and the European Interactive Digital Advertising Alliance (“EDAA”) (collectively, the “OBA Principles”). More information about the OBA Principles can be found at http://digitaladvertisingalliance.org/principles and http://www.edaa.eu/european-principles/.

You have the option to opt out of Behavioral Advertising. For more information, see the section below titled “Opting Out of Behavioral Advertising and Tracking Tools.”

 

Use of Personal Data

We use Personal Data to: (i) provide, administer, and improve our Service; (ii) better understand your needs and interests; (iii) fulfill requests you make; (iv) personalize your experience; (v) provide Service announcements; (vi) provide you with information and offers from The Uniform Studio, and our business partners; (vii) protect, investigate, and deter against fraudulent, harmful, unauthorized, or illegal activity and (viii) comply with legal obligations.

For example, we use Personal Data to:

  • Operate and improve the Service
  • Learn more about our users and their internet behaviours
  • Target offers to users
  • Facilitate communications among and between users and the public in general
  • Evaluate eligibility of customers for certain offers, products, or services
  • Evaluate the types of offers, products, or services that may be of interest to users
  • Provide user support
  • Communicate with users regarding support, security, technical issues, commerce, marketing, and transactions
  • Facilitate marketing, advertising, surveys, contests, sweepstakes, and promotions
  • Administer the Service, User Accounts, and transactions with respect to User Accounts
  • Enforce our contracts, administering and carrying out our obligations under contracts, and complying with the law
  • Publish aggregated data about usage trends, which may be derived from Personal Data
  • Complete corporate transactions such as mergers, sales of assets, or bankruptcies

PROCESSING GROUNDS

We will only use your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity, and our “legitimate interests” or the legitimate interest of others, as further described below.

  • Contractual Necessity: We process the following categories of Personal Data because we need to process the data to perform under our User Agreement with you, which enables us to provide you with the Service. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Service that require such data:
    • Contact Information
    • User Account Information
    • Financial Account Information i.e Payment Methods
    • Transaction Information i.e How you have paid for the products
    • User Content i.e Your Company VAT number
  • Legitimate Interest: We process the following categories of Personal Data when we believe doing so furthers the legitimate interest of us or third parties:
    • Contact Information
    • Financial Account Information
    • User Account Information
    • Transaction Information
    • User Content
    • Partner Information
    • Log Data

Examples of these legitimate interests include:

    • Operation and improvement of our business, products, and services
    • Marketing of our products and services
    • Provision of customer support
    • Protection from fraud or security threats
    • Compliance with legal obligations
    • Completion of corporate transactions
  • Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. i.e signing up for our Newsletter
  • Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

HOW AND WITH WHOM DOES The Uniform Studio SHARE PERSONAL DATA

We share Personal Data with vendors, third-party service providers, and agents who work on our behalf and provide us with services related to the Service. These parties include:

  • Third parties who act for us or provide services for us, such as:
    • Billing and credit card payment processing (PayPal privacy policy),
    • Shipping (DHLprivacy policy & The Fulfilment Company),
    • Marketing (Campaign Monitor privacy policy)
    • Sales (covered by The Uniform Studio privacy policy)
    • Maintenance and administration (covered by The Uniform Studio privacy policy)
    • Hosting, and database management services (user data is not shared)
  • Outside professional advisors (such as lawyers and accountants) for purposes related to the operation of our business such as auditing, compliance, and corporate governance

We also share Personal Data with third-party service providers and agents when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

  • Other users (when you use a “share link” to post information publicly, share or comment on content, or as otherwise necessary to effect a transaction initiated or authorized by you through the Service)
  • Social media services (if you interact with them through your use of the Service)
  • Third-party business partners who you access through the Service
  • Other parties authorized by you
  • The owner and administrator(s) of the Service account that you use, or of the email address that you used to register with the Service (see “Use of Third-Party E-mail Address” immediately below).

We share Personal Data with presenters, sponsors, or other conference participants or organizers if you register for or attend a conference we are involved with.

We also share Personal Data when we believe it is necessary to:

  • Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
  • Protect us, our business or our users, or third parties, for example, to enforce our terms of service, prevent spam or other unwanted communications and investigate or protect against fraud
  • Maintain the security of our products and services

YOUR PRIVACY CHOICES

Opting Out of Behavioral Advertising and Tracking Tools

You can opt-out of certain Behavioral Advertising activities by doing one or more of the following. Please note that you will need to opt-out of each browser and device for which you desire to apply these opt-out features.

  • Service Provider Opt Out: You can opt-out directly from some Advertising Service Providers and providers of Tracking Tools by using their opt-out tools. Some of these service providers and links to their opt-out tools are:

    Please note the following with respect to opting out of Behavioral Advertising:

    • Some opt-out features are cookie-based, meaning that when you use these opt-out features, an “opt-out” cookie will be placed on your computer or other device indicating that you do not want to receive Behavioral Advertising from certain companies. If you delete your cookies, use a different browser, or use a different device, you will need to renew your opt-out choice.
    • Opting-out of Behavioral Advertising does not mean that you will no longer receive online ads. It only means that such ads will no longer be tailored to your specific viewing habits or interests. You may continue to see ads on and about the Service.
    • Emails: We will give you the ability to opt-out of marketing-related emails clicking on the ‘Opt-Out link’ at the bottom of each such email. You cannot opt-out of receiving certain non-marketing emails regarding the Service.
    • Information Shared with Third Parties: Except as set forth in this Privacy Policy, you will be notified when your Personal Data may be shared with third parties and will be able to prevent the sharing of this information. To the extent permitted or required by applicable law, you can opt-out of having your information shared with a third-party that is not our agent, by contacting us at info@theuniformstudio.com. However, please note that opting-out of information sharing or collection may affect your ability to use some features of the Service.

Information SECURITY

We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse, and alteration of your information under our control based on the type of Personal Data and applicable processing activity.

To the extent, the Service requires you to provide any Financial Account Information, such as when you purchase subscriptions to the Service, that information will be collected and processed by third-party PCI-compliant service providers. We do not store Financial Account Information transmitted through the Service, provided that we do store (or our payment processor on our behalf will store) just the last four digits of your credit card number, if you provide this to us, to comply with credit card processing requirements of authorizations, charges and chargebacks.

DATA RETENTION

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with the Service, and thereafter as set forth in our Service agreement with you (typically 30 days after termination of the Service, or sooner upon request (except as required by law)). In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. Upon disposal, we will destroy or render unreadable any such Personal Data. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

INTERACTIONS WITH OTHERS

This Privacy Policy applies only to the Service. It does not apply to products, services, or sites that are provided by or operated by third parties, even if such products, services or sites are linked or redirected to or from the Service (“Third-Party Sites”), regardless of whether or not such link or redirection is authorized by The Uniform Studio. Third-Party Sites may have their own policies regarding privacy or no policy at all. The fact that we link to a Third-Party Site is not an endorsement, authorization, or representation that we are affiliated with that third-party. The Uniform Studio is not responsible for Third-Party Sites, and you use them at your own risk. We encourage you to read the privacy policies and terms of the Third-Party Sites that you visit or use.

WHAT RIGHTS AND CHOICES DO YOU HAVE REGARDING YOUR PERSONAL DATA?

Accessing, Correcting, and Deleting Your Personal Data and Other Data Subject Rights

You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date. We may limit or reject your request in certain cases, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if it is not required by law, or if the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question. In some cases, we may also need you to provide us with additional information, which may include Personal Data, to verify your identity and the nature of your request. We will take reasonable steps to respond to all requests within 30 days (or less!).

If you are a The Uniform Studio Account holder, you can accomplish most of the following by logging into your User Account, or by contacting your account administrator. You can also contact us directly at info@theuniformstudio.com if you have any additional requests or questions relating to:

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
  • Erasure: You can request that we erase some or all of your Personal Data from our systems. Please note that if you request the deletion of information required to provide the Service to you, your User Account will be deactivated and you will lose access to the Service.
  • Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
  • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Service.
  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for marketing purposes.
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

You also have the right to lodge a complaint about The Uniform Studio practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, you will be notified via email (if you have an account where we have your contact information) or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may include posting a new privacy policy on our Website—or a specific announcement on this page or on our blog). Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting) or on the Effective Date set forth in the modified Privacy Policy. In all cases, your continued use of the Service or Website after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

CHILDREN

Our Service is not intended for children under the age of 13 (16 in the EU), and therefore, The Uniform Studio does not knowingly acquire or receive Personal Data from children under the age of 13 (16 in the EU). If we later learn that any user of our Service is under the age of 13 (16 in the EU), we will take appropriate steps to remove that user’s information from our account database and will restrict that individual from future access to the Service.

WHAT IF YOU HAVE QUESTIONS REGARDING YOUR PERSONAL DATA?

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at  info@theuniformstudio.com  or by mail at:

The Uniform Studio
Unit 102,
Canalot Studios,
222 Kensal Road,
London,
W10 5BN.