Shipping policy

All goods are shipped using DHL Express or DHL Worldwide (for orders outside of the UK).

  • Orders received and paid for by 2pm should be delivered the next working day for UK orders.
  • Orders received after this time will be shipped the next working day.

Please note:

  • DHL can deliver on Saturdays; you’ll need to select this in the drop down menu on the order form if required. They do not deliver on Sundays or bank holidays.
  • Once your order has been completed you will receive a confirmation email.
  • This will notify you that we have received your order. If the order has been paid in full it will be shipped according to the shipping details above. 
  • At the very end of the confirmation email screen there is a pdf symbol showing the letters TUS and your order number. If you click on this you will open up your VAT invoice.
  • If you have selected to pay by direct bank transfer you will need the details on this to make the payment. Once your order is paid it will be pushed through for processing and shipping.
  • Once your order is shipped you will receive a further email with tracking details for your information. 

DHL UK shipping options available are:

  • Next day before 9am,
  • Next day before 12noon and
  • Next day, by end of day.